Surplix is designed for verified businesses buying or selling surplus stock.
Support
FAQs
Common questions about buying, selling, auctions, and account verification.
10 questions
Yes. Visitors can view listings, but live auction pricing, bidding, buying, and watchlists require an account.
Listings use city or town-level locations only. Sellers should not enter exact street addresses.
No. Escrow checkout is intentionally left for the payments integration phase.
A buyer can create an order for the listing quantity shown by the seller. Payment and escrow checkout will be connected in the payments phase.
Signed-in users can see live auction pricing and place bids. The platform applies a standard anti-sniping window so late bids can extend the auction.
MOQ means minimum order quantity. If a seller only accepts purchase of the full lot, the MOQ is set to the available quantity.
Yes. Signed-in users can add active listings to their watchlist and filter them later.
Company accounts can be reviewed in the admin before trading permissions are enabled. The final launch process should include proper business verification checks.
Shipping is not automated yet. Buyers and sellers should agree collection or delivery terms outside the prototype flow until logistics features are added.